PRIVACY POLICY

EFFECTIVE DATE: APRIL 9, 2026 | LAST UPDATED: APRIL 9, 2026

Media By Pope ("we," "us," "our") operates the website mediabypope.com and related services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. INFORMATION WE COLLECT

Information you provide directly:

Booking form: Name, email address, service type, project details, preferred date, and budget range.
Audio pack purchases: Name, email address, and payment information (processed by Stripe — we never see or store your full card number).
Member portal: Email address and member access code associated with your account.

Information collected automatically:

We do not use cookies, tracking pixels, or third-party analytics tools on our website. We do not serve ads or share data with advertisers.
Netlify, our hosting provider, may collect basic server logs (IP address, browser type, pages visited) as part of standard web hosting. See Netlify's Privacy Policy.

2. HOW WE USE YOUR INFORMATION

To process and fulfill audio pack purchases and deliver your content.
To respond to booking inquiries and schedule shoots.
To create and manage your member portal account and deliver purchased or client content.
To send transactional emails (purchase confirmations, member codes, content delivery links).
To communicate with you about your orders or projects.

We do not use your information for marketing emails, sell your data to third parties, or build advertising profiles.

3. THIRD-PARTY SERVICE PROVIDERS

We use the following services to operate our business. Each processes data only as necessary to provide their service:

Stripe — Payment processing. Stripe collects and processes your payment information under their own privacy policy. stripe.com/privacy
Google Firebase (Firestore) — Secure database storage for member accounts, access codes, and content links. firebase.google.com/support/privacy
Resend — Transactional email delivery (purchase confirmations, member codes). resend.com/legal/privacy-policy
Netlify — Website hosting. netlify.com/privacy

4. DATA RETENTION

We retain your information for as long as needed to provide our services and fulfill orders. Member account data is retained so you can access your purchased content. If you would like your data deleted, contact us and we will remove it within 30 days, unless we are legally required to retain it.

5. DATA SECURITY

We use commercially reasonable measures to protect your data, including encrypted connections (HTTPS), secure third-party processors (Stripe for payments), and access-controlled databases (Firebase). No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS (CALIFORNIA RESIDENTS — CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect about you and how it is used.
Delete your personal information (subject to certain exceptions).
Opt out of the sale of personal information — we do not sell your personal information.
Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at the email below.

7. CHILDREN'S PRIVACY

Our services are not directed to anyone under 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us and we will delete it promptly.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the site after changes constitutes acceptance.

9. CONTACT US

For privacy-related questions or data requests:
Email: [email protected]
Website: mediabypope.com